Are you able to view user information in Global Directory? Are you able to add users in the Global Directory and is it getting added to AD?
From the error message it is clear that the Webdialer application is unable to contact the Directory. So, due to this it is unable to display you all user information and so, the Webdialer is not working.
Make sure that you have the host and lmhost files on the Callmanagers updated with the AD server's ip and hostname. Also make sure that the password that you have given to the CCMSysUser account in AD is the same as the un-encrypted value of the password of CCMSysUser in the registry of the Callmanager.
You can decrypt the password for CCMSysUser on the Callmanager using the commandline utility :
Also make sure that you restart the CTI manager service on the Primary and Secondary CTI servers.
I try all the thing you mention, but it doesn't work. and yes when I have acces the all the directory info trought /directory.asp. Question: is it normal that I can't see anything about webdialer in IIS ?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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