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WebEx Messenger Users - How to utilize it.

We have these two components.

Would you pls. suggest what are these components and how to utilize it?

(1) WBX-IM1-NH-UWL    Included WebEx Messenger  Users ( 1 Year Term)
(2) WEBEX-MC-BE-PAK    WebEx Cloud Provisioning - Enabling MC and/or IM for BE 6K

Rgds

Rajesh

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