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Webex session Power Point presentations hang

Hello

During a monthly meeting a Webex session is initiated from Corporate to remote sites (up to 12). Top Executives provide

status on where we are and where we are going. A Power point presentation is shared during this meeting. Occasionaly a video is also shared.

On at least (3) seperate Webex sessions, it was reported that the Power Point presentation "hung up". Presenter had to back out and restart.

Network capabilities are:

     Laptops are land lined to gig ports

     Laptop Specs:

         1).  WIN 7

               Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz 2.30GHz

               RAM: 4G

                Sysy type: 64-bit

          2). WIN7

               Processor: Intel(R) Core(TM) i5-3427UM CPU @ 1.80GHz 2.30GHz

               RAM: 8G

               Sysy type: 64-bit

     WAN links:

          Corporate - Internet link is 25M

          remote sites between 3M-10M

     LAN links are Gig interface

Does anyone have any step-by-step instructions on what/where to check/tweak settings?

sMc
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