I have problem with one User. Lets say his Extention is 7322, i restricted any inbound calls to his extention, so when you call "00 123-456-7322" you get unavailable. The problem is when you dial "00 123-4567-7322" so:2*7 it rings on his phone.
Could please someone tell me, how i can solve this issue.
- how are you restricting inbound calls?
- do you accept all digits incoming on gateway, or only the last 4
- if you accept all, how do you translate to extn?
..need to know your config before we can tell what is wrong aye!
- Inbound Call are all restricted, just the ones in translation pattern on CCM are allowed to get calls from outside (PSTN).
- On CCM Admin Page: the Gateway is configured for inbound call "Significant Digits"= ALL, so i think the Gateway passes all digits (its a H323 Gateway).
Thank you for your help
From my experience it is best to restrict the number of forwarding digits to the absolute necessary (in other words, to the same number of digits as your DNs). This will eliminate the need for translation patterns. Especially if the DID range matches your DNs this is the best, but even they would not match I would still prefer this and then one translation pattern to change the digits if needed.
You still have not explained how you restrict incoming calls.
I recommend you to install DNA (Dialed Number Analyser) and perform a analisys of a gateway call...
Already tried the DNA but as this Call is coming from outside to the Gateway, i didnt get anything feasible.
As i mentioned before Only those DNs that are in Translation Patterns are allowed to be reached from outside.
Why did you choose to block DIDs with translation patterns? A far more easy way IMHO would be to use partitions and calling search spaces to achieve this.
Just put the DIDs you don?t want to be reachable from outside on a partition that is not part of your gateway calling search space but is part of the CSS on your other phones.
That, together with my earlier reply on forwarding digits works great for me (I do similar things to what you describe at a site in China), but I am using H.323 gateways (don?t know if it wold be the same for MGCP controlled gateways but I guess it would).