I installed some IP phones and the MWIs don't work. These are subscribers who were moved from a Nortel PBX to ip phones on CM. This is a dual integration. Cm 3.3.2 spC. Unity still lights the MWIs on the Nortel PBX. I get the following errors in the Event viewer. What should I look for next?
Event Type: Warning
Event Source: AvMiu_MC
Event Category: Warning
Event ID: 521
Time: 1:34:33 PM
Component Miu: Thread 0x00001608 had a Failure on Port 72 in Method CAvTSPAbstraction::Selsius_SetMWI()
DESCRIPTION: HardFailure from lineDevSpecific.
Event Type: Warning
Event Source: AvNotifier_MC
Event Category: Run
Event ID: 1045
Time: 1:34:03 PM
Failed to set message waiting lamp for Smith, John , ext 7272106, switch 1, cluster 0, reason: SetMWI failed with 0x80004005
There are several reasons that you could get this. It's most likely a configuration issue.
Do you have the WMI codes correct in CM and in Unity? Does port 72 have a Calling Search Space that can see in to the Partition the MWI On/Off DNs are in? Can the MWI On/Off DNs see in to the partition the phone is in? You might try assigning the phone the same Calling Search Space as Unity port 72 has and try to manually set MWI On and Off as a test.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
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