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New Member

What is a CTI routepoint

Can someone tell me what a CTI routepoint is and what it does. Thanks

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New Member

Re: What is a CTI routepoint

It is a working telephone number without a telephone. We use the CTI route points as telephone numbers that either forward to a real number (because we want to keep the real number hidden) or go straight to voice mail for special recordings.

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Re: What is a CTI routepoint

a CTI Route Point is a 'virtual device' that can answer and handle multiple, simultaneous calls on behalf of an application, usually a third party application such as Emergency Responder, Personal Assistant, etc.

Please see the following link for more info on CTI Route Points:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmcfg/b06ctirp.html

New Member

Re: What is a CTI routepoint

It is a working telephone number without a telephone. We use the CTI route points as telephone numbers that either forward to a real number (because we want to keep the real number hidden) or go straight to voice mail for special recordings.

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