I have a site where the call center people believe that the CM/ICD system is dropping calls since they are saying that their call volume has dropped since CallMgr was installed.
What's the best way to fully monitor all the calls coming down a particular t1?
The setup is as follows: The T1 for the call center goes into a 6608 blade and is configured for MGCP. The calls usually pass one of several possible 4digit #s based on what 800 line the caller came in on. Each # then routes to a particular CTI Route point into ICD.
The calls shown by the CDR gateway Detail don't match up with the Historical Reporting list which further confuses things.
Any ideas on how to get a full/complete list of calls through a particular gateway?
All I would suggest is to ensure logging is turned on for calls of 0 duration. This will then show call attempts as well as calls.
You could try turning on the debugging and set you file sizes fairly small (say 1500 lines) and then keep pulling the files off the server but this is going to be a horror story to try and wade through all the data.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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