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Hall of Fame Super Gold

What you call an effective workaround

I usually refrain to make comments about the work of my former coworkers at Cisco product testing, but this one is too much worth noting. From IOS 12.4(11)XJ4 release notes:

CSCsj03494 I/O Memory corruption crash with IP communicator and 7961 IP Phones

Symptom A 2811 series router may crash due to I/O memory corruption.

Conditions Router running CME 4.1 with 12.4.11.XJ3 image and using IP communicator and/or IP phones

Workaround Stop using IP phones or IP communicator.

6 REPLIES
Hall of Fame Super Red

Re: What you call an effective workaround

Hi Paolo,

That is an "interesting" workaround to say the least :) I guess we all have bad days!

Take care,

Rob

Hall of Fame Super Gold

Re: What you call an effective workaround

Thanks heaven has been fixed, so we can start use IP phones again :)

New Member

Re: What you call an effective workaround

Too funny!

When was it fixed?

Currently running CME 4.0.2...need to upgrade and contemplating 4.1 or 4.2.

I'm leaning towards 12.4(15)T, but have no real reasoning other than I can't really be running this particular network as a test bed.

Any thoughts?

Hall of Fame Super Gold

Re: What you call an effective workaround

Hi,

12.4(11)XJ4, that is OK, I have many installs.

Kudos to Rob for his new star color!

Hall of Fame Super Red

Re: What you call an effective workaround

Cheers Paolo :)

Hall of Fame Super Gold

Re: What you call an effective workaround

To give credit where credit is due:

I did what I should have done before, and used the "bug feedback" to mention the issue to Cisco. After few hours, I received the following email:

Thank you for raising this to our attention. I have pulled the bug for review and notified the bug owners.

Bug Toolkit Management

Bravo Cisco!

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