09-02-2002 08:21 PM - edited 03-12-2019 08:36 PM
Where is the full install of CCRA 3.0 go? I see the Service packs but not the main upgrade/install executable.
Thanks,
-jjf-
09-03-2002 10:50 AM
It is my understanding that CRS 3.0 will be available only on CDs -- not available for download from CCO.
Matthew
09-03-2002 11:07 AM
It is now orderable-shows up on price list.
09-03-2002 01:43 PM
If you have a TAC SAU for CRA then you can get CRS (dont know why they still call it CRS) you have to go to cisco.com/upgrade. They will then send it to you with all the CDs and Docs ect....
09-06-2002 06:54 AM
Hi,
My understanding is that you can either order the full version on a cd or wait for upgrade from 2.2 to 3.0 :
WARNING: Cisco Customer Response Applications 2.2(4) cannot be upgraded to Cisco Customer Response Applications 3.0(1). To upgrade to Cisco Customer Response Applications 3.0 you must wait for 3.0(2).
Marina
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