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Who is on the phone?

Is there a utility w/in CCM 4.0 to see what callers are on the phone? I know this can be done through the WebAttendant, but I was working remotely on a gateway and I needed to reset a T-1 and I wanted to know which users were on the phone before I disconnected them.

2 REPLIES
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Re: Who is on the phone?

Performance Monitor (Perfmon) and CCM objects counters are your friends

Re: Who is on the phone?

or RTMT.

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