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New Member

wierd delay or cut off beginning of message on remote calls...

I'm running CM 3.3(2)SpB and CRS3.0(3).. I've got a number of remote gateways in different cities and I'm using CRS as my auto attendant.

When I call in to a gateway thats local and the call is a G711 call, the CRS system works just fine... no wierd delay, the welcome prompt plays as expected.

When I call into a remote gateway, the call is a G729 call across the wan, and the CRS server answers the call. The first maybe second or 2 gets cut off and the prompt plays starting in the middle... Obviouslly, I can add a second or so of silence in the prompt, but I'm wondering why this is happening.

This behavior didn't happen on my older CRS3.0/CM3.2 implementation, it just started with my new set up.

-J

3 REPLIES
Bronze

Re: wierd delay or cut off beginning of message on remote calls.

Its not exactly the same problem, but you might want to look at this bug .

CSCdy35885 - Clipping on inbound calls from H323 GW with 600ms delay between offh

This happens when there is an OLC setup delay.

HTH

New Member

Re: wierd delay or cut off beginning of message on remote calls.

Sounds like what's happening here... the same delay happens with the phones too.

-J

Bronze

Re: wierd delay or cut off beginning of message on remote calls.

In this particular case, the issue was intermittant, and one common thing was that all the calls which had this behavior showed caller id as unknown. Anywas, cisco TAC gave a temporary solution to reboot the gateways and it solved the problem for quite some time.

HTH

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