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will unity server NAME CHANGE affect clients?

I am planning to move users from server ABC (246) to Server XYZ (314). Does this affect their Viewmail clients at all ? In other words, if they have extensions (doesn't change of course) and server filled in, what will happen if their unity server name has changed ?

I am trying to gauge the level of user-helpdesk involvement required in an upgrade (using db import / export).

It's my experience that the client even works with blank fields - but what if the MAPI has made a connection prior an the fields are filled in ?

Thanks,

Daniel.

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New Member

Re: will unity server NAME CHANGE affect clients?

If the user uses viewmail to route the msg to the phone, ie, play or record outlook msg via the phone, then yes you will have problems since view mail is not able to find the new server to make the connection.

To address server upgrades/name change I created a cname alias that folks use. The cname points to the current server. This shields the end-user from any server name change.

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