Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Windows doesn't recognize voiceboards after Unity install

I have installed Unity 3.15 with a pbx link to a Meridian 1 switch. I am able to get into the opening greeting, but the vm will not transfer to another extension, but interview handlers do work. I did notice that in Device manager that Windows does not recognize the voice cards (120jct-ls), however DCM does recognize the cards and Unity sees 16 voice ports just like it should.

Any suggestions?

  • Other Collaboration Voice and Video Subjects
1 REPLY
Cisco Employee

Re: Windows doesn't recognize voiceboards after Unity install

This is a normal state of affairs.

you will find the Dialogic as a PCI device with exclamation marks in the device manager.

Explanation for voice line card unrecognition by Win2k:

Dialogic(Intel) does not put their products through WHQL process.

They have their reasons for this.

Because of this, Dialogic(Intel) device drivers are "unsigned".

Hence, Microsoft does not have a Digital Signature to catalog.

For this reason, they show up as unknown devices.

kurt

76
Views
0
Helpful
1
Replies