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New Member

wireless phone issues

I have a 7925 and a 7921 that work unless they call a 7940,7960 or 7970. if one of the those phones are called from or to the wireless phone only the wireless phone can hear the voice....the person on the other end can't hear anything. i'm running Call Manager 6.0. i have updated the firmware on the phones already hoping that would fix the problem. Has anyone seen anything like this?

thanks

2 REPLIES
New Member

Re: wireless phone issues

I've seen this where we had overlapping subnets and your rtp packets are being routed incorrectly and basically never going to a phone.

New Member

Re: wireless phone issues

thanks for the reply....i opened a TAC case which is still open. i'll post the fix when the case is closed.

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