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New Member

wrong server name entered in for recorded voice playback... how to correct?

Hi there,

I made a mistake and entered the wrong server name for the prompt to play back recorded voice. Now, I get a pop up entitled Telephone Record and Playback saying the specified server couldn't be found. Has anyone had experiencing in correcting this or forcing a reprompt of the information?

Thanks much

Brian

2 REPLIES
Cisco Employee

Re: wrong server name entered in for recorded voice playback...

If you're doing this from the VMO plug in via Outlook, you get at this setting from the Tools | View Mail Options menu option off the main Outlook menu.

If you're doing this from the SA/AA you click the little down arrow on the left of the media master control and there's an "options" selection in the drop down menu that lets you set this information.

New Member

Re: wrong server name entered in for recorded voice playback...

That was it. Thanks much.

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