Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Wrong Voicemail Greeting

I’m having problems with callers getting the standard greeting instead of the subscriber’s greeting. <br><br>The receptionist receives a call and transfers the call to an extension. The extension rolls to voicemail. The caller hears the standard "Welcome to Unity" message instead of the Subscriber greeting. CallViewer shows the call was forwarded from the receptionist's extension instead of the Subscriber’s extention. This is Unity 3.1, CM3.2(1), and TSP 6.0.1.<br><br><br>

1 REPLY
Anonymous
N/A

Re: Wrong Voicemail Greeting

I have this issue as well. Didn't have it when I was at CCM 3.12c with TSP 3.0.0.2

Marcus Mitchell
SR Voice Applications Engineer
NEC Business Network Solutions

83
Views
0
Helpful
1
Replies