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WSX6624 FXS problem after upgrading from CCM3.0(11) to 3.1.2(c)

Problem Description:

While on CCM3.0(11), our company had a paging system working through a port on the Catalyst FXS module. We just upgraded the Call Managers to 3.1.2(c) and now the following problem occurs:

1)User calls paging system

2)Paging system answers and the user states the message

3)User hangs up, but now we hear a fast-busy (reorder tone?) over the speakers

for 22 seconds.

This did not happen before. Is there a timer on the FXS module port that can be changed to correct


Additional Notes:

- I believe that due to the upgrade the FXS module is now being controlled by MGCP instead

of skinny.


Re: WSX6624 FXS problem after upgrading from CCM3.0(11) to 3.1.2

Often times complex troubleshooting issues are best addressed in an interactive trouble-shooting session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit and to open a case with one of our TAC engineers, visit

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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