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xfr to original caller's VM

I have 4 members of a hunt group. They want the ability to answer a call ringing in the hunt group & then - if required - forward the caller to the orginal party's VM.

Any thoughts on the best way to acheive this ?

TIA.

1 REPLY
Bronze

Re: xfr to original caller's VM

1)Create a line group with the Voice mail ports

2) Add the line group to the Hunt Pilot you are using

3) In Unity:

-Open SA Admin Page >> Call Routing >> Forwarded Calls

-Dialed Number (DNIS) >> Enter the Hunt List Number

-Send Call To >> Select Subscriber >> Select the Subscriber to whom you want to send the call

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