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New Member

xml error [5]!

When trying to find a person in the corporate directory from a cisco phone, i'm getting "xml error [5]!" message very often. How can this problem be resolved?

5 REPLIES
Cisco Employee

Re: xml error [5]!

Can you make sure the combined first name and the last name of users in the directory is less than 32 characters long.

New Member

Re: xml error [5]!

This error occurs only for several characters. Combined first name and last name is less then 32 characters long...

New Member

Re: xml error [5]!

You already gave the answer yourself:

There are some characters which can not be used:

http://www.cisco.com/univercd/cc/td/doc/product/voice/vpdd/cdd/5_0/5_0_1/ipphsv/ip503ch2.htm#wp1036658

New Member

Re: xml error [5]!

I talk about regular letters of the alphabet :-)

For instance, when i enter just "K" for the name or the second name, this brings the described error.

New Member

Re: xml error [5]!

Could it be that the results of your search "k" returns invalid characters?

So it is not the value you enter as searchvalue, but the characters / names you get as response.

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