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New Member

Hyper-Flex node showing wrong PID.

Hello,

we have a hyperflex bundle composed of 2x Fabric Interconnects and 3x HX220 nodes. 2 of the hyperflex nodes have the correct PID the third one shows up as a normal c220 M4, as you can see from the image attached. The third server has a tag on it with the right PID. Is there any way to change this? Is there a procedure?

Thanks

Sandro

5 REPLIES
Cisco Employee

Hi, gassolini

Hi, gassolini

Please open a TAC case, so that they can work on correcting the PID either through software or hardware replacement 

Cisco Employee

Hi, gassolini

Hi, gassolini

Were you able to open a TAC case? 

Was TAC able to correct the PID on your third server?

New Member

Yes TAC solved the problem.

Yes TAC solved the problem. At first they sent me a new server but it was still a C220. So in the end the changed the PID via software.

Sandro

Cisco Employee

Glad TAC was able to resolve

Glad TAC was able to resolve your PID issue :-)

New Member

Hi Gassolini,

Hi Gassolini,

May you please share the procedure you follow in order to deploy hyperflex because I have the same setup as you have.

thanks,

Haitham Jneid

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