Hi, What was the solution TAC

csco10387876 · ‎03-27-2014

Good morning,

I would like to see if someone alreadfy ran into a similar problem,

We had a new F2e running in a 7k, no port configured or assigned that experienced the following issue :

2014 Mar 26 16:50:14 xxxxxxxxxxxxxx %MODULE-4-MOD_WARNING: Module 4 (Serial number: JAF1750ARMN) reported warning due to EOBC heartbeat failure in device DEV_EOBC_MAC (device error 0xc0a0614f)
2014 Mar 26 16:50:15 xxxxxxxxxxxxxx %MODULE-2-MOD_SOMEPORTS_FAILED: Module 4 (Serial number: JAF1750ARMN) reported failure on ports Ethernet4/21-24 (Ethernet) due to error in device DEV_CLP_XBAR (device error 0xca7056d7)
2014 Mar 26 16:50:15 xxxxxxxxxxxxxx %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.17810
2014 Mar 26 16:50:15 xxxxxxxxxxxxxx %MODULE-2-MOD_SOMEPORTS_FAILED: Module 4 (Serial number: JAF1750ARMN) reported failure on ports Ethernet4/21-24 (Ethernet) due to error in device DEV_CLP_XBAR (device error 0xca7056d7)
2014 Mar 26 16:50:15 xxxxxxxxxxxxxx %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.17815
2014 Mar 26 16:50:42 xxxxxxxxxxxxxx %PLATFORM-4-MOD_TEMPFAIL: Module-4 temperature sensor 9 failed
2014 Mar 26 16:54:06 xxxxxxxxxx %MODULE-2-MOD_SOMEPORTS_FAILED: Module 4 (Serial number: JAF1750ARMN) reported failure on ports Ethernet4/21-24 (Ethernet) due to error in device DEV_CLP_FWD (device error 0xca805600)

We had L2 issue for server when the traffic was going over that chassis, but in VDC, that should not have been impacted.

The problem was gone when we powered down the module.

I will update this discussion with the info I get from the tac as well.

Regards,

Miguel Corona · ‎08-21-2014

Hi,

What was the solution TAC gave you?

Thanks!

csco10387876 · ‎11-18-2014

Hi Miguecor,

Sorry for the very late reply,

Module was replaced and went into deep analysis but nothing substancial was found, hardware issue.

Regards

csco10387876 · ‎01-27-2016

indeed,

we never had the issue again, you can always end up with a glitch in the system. otherwise so far we are very happy with the 7k and looking forward to migrate now to the F3 and enable mpls as well.

Miguel Corona · ‎01-27-2016

Thanks for the update ;)

Integration Services · ‎10-12-2015

I experienced the same problem.

Software
BIOS: version 3.22.0
kickstart: version 6.1(5)
system: version 6.1(5)
BIOS compile time: 02/20/10
kickstart image file is: bootflash:///n7000-s1-kickstart.6.1.5.bin
kickstart compile time: 12/25/2020 12:00:00 [03/22/2014 18:18:21]
system image file is: bootflash:///n7000-s1-dk9.6.1.5.bin
system compile time: 2/18/2014 22:00:00 [03/22/2014 19:26:52]

Here the logs, before the whole module restarted.

2015 Oct 11 01:00:09.616 <SWITCH-name> %MODULE-4-MOD_WARNING: Module 7(Serial number: JAF1808AHQF) reported warning on ports Ethernet7/33-36
(Ethernet) due to config register parity error in device DEV_CLP_FWD (device error 0xca808600)
2015 Oct 11 01:00:09.625 <SWITCH-name> %VSHD-5-VSHD_SYSLOG_CONFIG_I:Configured from vty by admin on vsh.11779
2015 Oct 11 01:00:10.717 <SWITCH-name> %MODULE-4-MOD_WARNING: Module 7(Serial number: JAF1808AHQF) reported warning on ports Ethernet7/33-36
(Ethernet) due to config register parity error in device DEV_CLP_FWD (device error 0xca808600)
2015 Oct 11 01:00:10.734 <SWITCH-name> %VSHD-5-VSHD_SYSLOG_CONFIG_I:Configured from vty by admin on vsh.11798

2015 Oct 11 01:00:10.750 <SWITCH-name> %MODULE-2-MOD_SOMEPORTS_FAILED:Module 7 (Serial number: JAF1808AHQF) reported failure on ports
Ethernet7/33-36 (Ethernet) due to failure recovery threshold in device DEV_CLP_FWD (device error 0xca808601)
2015 Oct 11 01:00:10.752 <SWITCH-name> %ETHPORT-5-IF_TRUNK_DOWN: Interface Ethernet7/36, vlan 202,209,213,267 down
2015 Oct 11 01:00:10.753 <SWITCH-name> %ETHPORT-3-IF_DOWN_ERROR_DISABLED:Interface Ethernet7/36 is down (Error disabled. Reason:Internal Error)
2015 Oct 11 01:00:10.753 <SWITCH-name> %ETHPORT-5-IF_TRUNK_DOWN: Interface Ethernet7/35, vlan 202,209,213,267 down
2015 Oct 11 01:00:10.754 <SWITCH-name> %ETHPORT-3-IF_DOWN_ERROR_DISABLED: Interface Ethernet7/35 is down (Error disabled. Reason:Internal Error)
2015 Oct 11 01:00:10.754 <SWITCH-name> %ETHPORT-3-IF_DOWN_ERROR_DISABLED: Interface Ethernet7/34 is down (Error disabled. Reason:Internal Error)
2015 Oct 11 01:00:10.755 <SWITCH-name> %ETHPORT-3-IF_DOWN_ERROR_DISABLED: Interface Ethernet7/33 is down (Error disabled. Reason:Internal Error)

2015 Oct 11 01:00:10.794 <SWITCH-name> %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.11792

2015 Oct 11 01:00:10.885 <SWITCH-name> %MODULE-4-MOD_WARNING: Module 7 (Serial number: JAF1808AHQF) reported warning on ports Ethernet7/33-36
(Ethernet) due to config register parity error in device DEV_CLP_FWD (device error 0xca808600)
2015 Oct 11 01:00:10.894 <SWITCH-name> %VSHD-5-VSHD_SYSLOG_CONFIG_I:Configured from vty by admin on vsh.11786
2015 Oct 11 01:00:18.886 <SWITCH-name>%SYSMGR-SLOT7-4-SYSMGR_CORE_TRUNCATED: Core seems to be truncated on generation. 75244 / 173584 KB. PID: 2314
2015 Oct 11 01:00:18.891 <SWITCH-name> %SYSMGR-SLOT7-2-SERVICE_CRASHED:Service "clp_fwd" (PID 2314) hasn't caught signal 6 (core will be saved).
2015 Oct 11 01:01:08.308 <SWITCH-name> %MODULE-2-MOD_DIAG_FAIL: Module 7 (Serial number: JAF1808AHQF) reported failure due to Service on linecard had a hap-reset in device DEV_SYSMGR (device error 0x30d)

I opened a CISCO case and waiting for an outcome.

Madjid

N7K F2e SOMEPORTS_FAILED impacting vdc