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Nexus 5596 Licensing - filename exceeds 30 characters

Nadav Katz
Level 1
Level 1

Hi,

I'm trying to licensing two Nexus 5596 (Evaluated License), when i'm enter the "install license bootflash:LICENSE.lic" the Nexus reflect this error:

"Installing license failed: Invalid filename size, filename exceeds 30 characters".

After i changed the name the Nexus reflect this error:

"Installing license failed: Invalid/Corrupt license file"

I tried to clear the license from one switch and now i'm cannot reinstall the license.

In the mail that cisco sent to me with the license they wrote that do not change the filename.

Thanks in advance,

Nadav Katz.

4 Replies 4

mwronkow
Cisco Employee
Cisco Employee

Hello Nadav,

Could you please send me the files in a private message along with:

sh lic host-id

sh lic usage

Thank you,

Matthew

Hi Matt,


I just got this same exact issue.  Were you able to help Nadav resolve this issue?

Any help would be appreciated.


Regareds,
Eric

Hi Eric,

I received the Nexus switches with corrupted license.

The license team of cisco was generate a new license and send it to me.

Regareds,

Nadav.

Hi Nadav,

The licensing team was able to reissue the license to me.  I installed with no issues.


Thanks again!