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4912G Switch SmartNet Contract question

Kevin Melton
Level 2
Level 2

Hello all

I am trying to determine what the Cisco Part # is for the SmartNet maintenance agreement for the Cisco 4912G switch. I have searched and searched but cannot seem to find...

thx

1 Reply 1

konigl
Level 7
Level 7

The Catalyst 4912G switch (part number WS-C4912G) is a Service Category 12 item. So a Packaged SMARTnet offering for Category 12 is what you're looking for.

You just have to decide what kind of coverage you need: 8x5xNBD, 8x5x4, or 24x7x4; and on-site engineer or not.

CON-SNT-PKG12 Packaged SMARTnet 8x5xNBD -- Category 12

CON-SNTE-PKG12 Packaged SMARTnet 8x5x4--Category 12

CON-SNTP-PKG12 Packaged SMARTnet 24x7x4--Category 12

CON-OS-PKG12 Packaged SMARTnet Onsite 8x5xNBD--Category 12

CON-OSE-PKG12 Packaged SMARTnet Onsite 8x5x4--Category 12

CON-OSP-PKG12 Packaged SMARTnet Onsite 24x7x4 -- Category 12