1601 showing bad interface

dal · ‎10-31-2003

I am on my 2nd 1601 and 2nd WIC-1DSU-56k and still keep getting "Bad Interfc" . Here is the boot log. I didn't post the entire config, because it errors out upon boot - even before applying any type of config. Any ideas? Thanks

System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFT

WARE (fc2)

Simm with parity detected, ignoring onboard DRAM

C1600 processor with 4096 Kbytes of main memory

program load complete, entry point: 0x4018060, size: 0x1da950

%C1600-4-BADINTFC: Interface 2, (0-1 Onboard interfaces 2=WIC)

Invalid interface (Unknown, Uninitialized or Bad Cookie value read)

%C1600-4-INTFCNOFLH: Unable to load images or communicate over interface

%QUICC_ETHER-1-LOSTCARR: Unit 0, lost carrier. Transceiver problem?

%SYS-4-CONFIG_NEWER: Configurations from version 12.2 may not be correctly under

stood.program load complete, entry point: 0x8000060, size: 0x711630

Restricted Rights

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) 1600 Software (C1600-Y-L), Version 12.2(

Compiled Thu 19-Jun-03 10:12 by pwade

Image text-base: 0x0803C1B4, data-base: 0x02005000

cisco 1601 (68360) processor (revision C) with 3584K/512K bytes of memory.

Processor board ID 05574641, with hardware revision 00000000

Bridging software.

X.25 software, Version 3.0.0.

1 Ethernet/IEEE 802.3 interface(s)

1 Serial network interface(s)

1 Serial(sync/async) network interface(s)

WIC with 56k 4-wire CSU/DSU

System/IO memory with parity enabled 4096K bytes of DRAM on S

ry disabled)

System running from FLASH

7K bytes of non-volatile configuration memory.

8192K bytes of processor board PCMCIA flash (Read ONLY)

% WARNING - 64k mode will not work in back-to-back DDS.

Press RETURN to get started!

dal · ‎10-31-2003

Let me add, that this was the card I was told that we needed (WIC-1DSU-56k/4), but I am thinking maybe not. We have installed a 64k DSO 4 wire circuit. Does Cisco make another card that will work on this type of circuit?

forlorare · ‎10-31-2003

You need to upgrade the IOS to a version that supports that card. It requires Cisco IOS 12.2(4)XL or later.

dal · ‎10-31-2003

Here is the cisco link that made me think I was ok on my current IOS. Where did you find your info? I may not be looking in the right place.

http://www.cisco.com/en/US/products/hw/modules/ps3129/products_tech_note09186a0080093c40.shtml

thisisshanky · ‎10-31-2003

WIC-1DSU-56K wic is for 56K circuits. It wont work with 64k DS0 circuits. You need to get a WIC-1DSU-T1 to make it work with DS0 circuits.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

dal · ‎10-31-2003

I thought the WIC-1DSU-56k4 would work with a single channel DSO circuit. Here is the link I got that info from also. Thanks

http://www.cisco.com/en/US/products/hw/modules/ps3129/products_tech_note09186a0080093c40.shtml

stomasko · ‎10-31-2003

The explanation of the error is:

ERROR MESSAGE NOTIFICATIONS (if any)

%C1600-4-BADINTFC (x1): Interface [dec], (0-1 Onboard interfaces 2=WIC)Invalid

interface (Unknown, Uninitialized or Bad Cookie value read)

Explanation: The router is functional; however, there is an interface that the

software does not recognize.

The card you have is the right card for your application. you will need to use 1 of the following versions of IOS:

11.2(9)P, 11.3(3)T, 12.0(1), 12.0(1)T, 12.1(1), 12.1(1)T, 12.2(1)

These are the recommended IOS per the Software advisor tool for your model of router.

Hope this helps.

Steve

dal · ‎11-03-2003

thanks

dal · ‎11-03-2003

Ok, I changed from my current 12.2 IOS to 12.1.1(T). I still get "Bad INTRFC" upon boot. If you scan down the boot log, you will see where states: "Serial 1 Module Self Test Finished:Passed"

Does this mean it is functional? Listed below is the current boot log after the IOS upgrade to 12.1.1(T) I have tried 3 cards and 3 1601 routers. Could it be a firmware problem? Thanks

System Bootstrap, Version 11.1(7)AX [kuong (7)AX], EARLY DEPLOYMENT RELEASE SOFTWARE (fc2)

Simm with parity detected, ignoring onboard DRAM

C1600 processor with 4096 Kbytes of main memory

program load complete, entry point: 0x4018060, size: 0x1da950

%C1600-4-BADINTFC: Interface 2, (0-1 Onboard interfaces 2=WIC)

Invalid interface (Unknown, Uninitialized or Bad Cookie value read)

%C1600-4-INTFCNOFLH: Unable to load images or communicate over interface

%SYS-4-CONFIG_NEWER: Configurations from version 12.1 may not be correctly understood.program load complete, entry point: 0x8000060, size: 0x5d1540

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) 1600 Software (C1600-Y-L), Version 12.1(1)T, RELEASE SOFTWARE (fc1)

Compiled Thu 16-Mar-00 18:00 by ccai

Image text-base: 0x08031DE4, data-base: 0x02005000

cisco 1601 (68360) processor (revision C) with 3072K/1024K bytes of memory.

Processor board ID 05574641, with hardware revision 00000000

Bridging software.

X.25 software, Version 3.0.0.

1 Ethernet/IEEE 802.3 interface(s)

1 Serial network interface(s)

1 Serial(sync/async) network interface(s)

WIC with 56k 4-wire CSU/DSU

System/IO memory with parity enabled 4096K bytes of DRAM on SIMM (On Board Memory disabled)

System running from FLASH

7K bytes of non-volatile configuration memory.

8192K bytes of PCMCIA flash (Read ONLY)

% WARNING - 64k mode will not work in back-to-back DDS.

Press RETURN to get started!

00:00:24: SERVICE_MODULE(Serial1): self test finished: Passed

00:01:05: %SYS-5-CONFIG_I: Configured from memory by console

00:01:05: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) 1600 Software (C1600-Y-L), Version 12.1(1)T, RELEASE SOFTWARE (fc1)

Compiled Thu 16-Mar-00 18:00 by ccai

Georg Pauwen · ‎11-03-2003

Hello,

from your first post I gather that you have another 1601, is the card working in this one ? I think that you need the 1600-R model to support the card, not 100% sure about this. Do you have an R model to test the card with ?

Regards,

Georg

dal · ‎11-05-2003

Yeah, I do have two 1601's - not R though. Tried in both routers, even tried different 56k cards to no avail. They were both suppose to hook up v.35, but the customer only had a single 64k DSO installed at their remote site - so hence the 56k\64k card. Cisco shows those errors on their site, but show no solution. My solution - go with a 1750. It is coming in today and hopes are that it will not show "Bad Intrfc" Thanks