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New Member

1721 Router Doesnt Recognise VWIC-1MFT-G703 Card

I wonder if anybody can assist.

I have a 1721 ROuter into which I have placed a G703 controller card. During the boot sequence I get ...

%PQUICC-0-UNKNOWN_WIC: PQUICC(0), WIC card has an unknown ID of 0xFF.

Running a 'Show Diag' command gives me ...

WIC Slot 0:

Unknown

Unknown EEPROM format!! 255

EEPROM format version 255

EEPROM contents (hex):

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

And the log contains entries saying .....

%C1700-3-BAD_EEPROM_VERSION: The eeprom version field has an invalid entry (y)

I have tried WIC-1T cards in the router and they are fine.

I have tried the following IOS ...

12.2(8)T10, 12.2(15)T10, 12.3(1a), 12.3(5a)

I beleive that this WIC should work in this router, I wonder if anyone has any ideas what the problem may be?

Thankyou in advance

2 REPLIES
Silver

Re: 1721 Router Doesnt Recognise VWIC-1MFT-G703 Card

Support for the VWIC-1MFT-G703 was introduced in 12.2(8)YJ:

http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122relnt/1700/rn1700yj.htm#547154

According to the Software / Hardware advisor (http://www.cisco.com/cgi-bin/front.x/Support/HWSWmatrix/hwswmatrix.cgi) the VWIC-1MFT-G703 card is only currently supported in the 12.2Y train and has not been incorperated into the 12.2T or 12.3 trains that you have tried aleady:

Product Family Compatible Hardware Product Number(s) Minimum Supported Software Release(s) per release train

1721 VWIC-1MFT-G703 12.2(8)YJ, 12.2(8)YL, 12.2(8)YM, 12.2(8)YN, 12.2(11)YU, 12.2(11)YV

Have you tried one of these ?

New Member

Re: 1721 Router Doesnt Recognise VWIC-1MFT-G703 Card

Thanks for the advice ... I'll give it a try and report back

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