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New Member

2620 Crash/Reboot.

Hello All,

Hardware:

Cisco 2620, with IOS c2600-is-mz.120-7.T2.bin

Problem:

Started rebooting automatically at an intermittent intervals.

Analysis:

#sh ver

...System returned to ROM by error - a SegV exception, PC 0x8048E334 at 20:07:17 ut

c Mon Apr 15 2002...

32mb RAM/ 16mb Flash.

#sh stacks

Minimum process stacks:

Free/Size Name

11252/12000 Router Init

9536/12000 Init

5356/6000 RADIUS INITCONFIG

7600/9000 DHCP Client

9392/12000 Virtual Exec

10280/12000 Exec

Interrupt level stacks:

Level Called Unused/Size Name

1 5898674 8268/9000 Network interfaces

2 0 9000/9000 Timebase Reference Interrupt

3 0 9000/9000 PA Management Int Handler

6 4596 8884/9000 16552 Con/Aux Interrupt

7 2799289 8916/9000 MPC860 TIMER INTERRUPT

System was restarted by error - a SegV exception, PC 0x8048E334 at 20:07:17 utc

Mon Apr 15 2002

C2600 Software (C2600-IS-M), Version 12.0(7)T2, RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Compiled Sun 10-Feb-02 00:28 by ccai (current version)

Image text-base: 0x80008088, data-base: 0x80C52A94

Stack trace from system failure:

FP: 0x813F8FD0, RA: 0x802B9310

FP: 0x813F8FE8, RA: 0x8048E79C

FP: 0x813F9028, RA: 0x8048B460

FP: 0x813F9060, RA: 0x802CE450

***************************************************

******* Information of Last System Crash **********

***************************************************

Result:

BUG (using output interpreter)

The failure was caused by a software defect.

The stack trace decoded symbols are:

dialer_redial_put_into_dpak

mgd_timer_stop

dialer_redial_timeout

dialer_timers_process

process_execute

On Console i got a pop up:

*Mar 1 08:17:06: %ALIGN-3-SPURIOUS: Spurious memory access made at 0x8048E1BC reading 0x4

I AM MAINLY CONCERNED ABOUT THIS LINE.

Remedy:

Need your suggestions.

looking forward for your reply.

regards,

Vijayendra.

2 REPLIES
Bronze

Re: 2620 Crash/Reboot.

New Member

Re: 2620 Crash/Reboot.

Still no luck.....it went into panic...flashing following on my console.

-----------------------------------------------------------------------------------------

*** System received a SegV exception ***

signal= 0xb, code= 0x1200, context= 0x813222e8

PC = 0x80484a58, Vector = 0x1200, SP = 0x813f8f98

System Bootstrap, Version 11.3(2)XA4, RELEASE SOFTWARE (fc1)

Copyright (c) 1999 by cisco Systems, Inc.

TAC:Home:SW:IOS:Specials for info

C2600 platform with 32768 Kbytes of main memory

program load complete, entry point: 0x80008000, size: 0x6fde28

Self decompressing the image : #####################################...### [OK]

------------------------------------------------------------------------------------------

regards,

Vijayendra.

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