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2nd power supply is power on, and CLI shows fail status C3945

I have two C3945 and both of them presents the same problem.

The power supplies are turned on and connected in both sides of the power cable (green led), but CLI output  shows fail status. It occurrs in the second power supply.

Somebody has the same problem?

It's weird because it happens in two devices.

SYSTEM POWER SUPPLY STATUS

==========================

Internal Power Supply 1 Type: AC

Internal Power Supply 1 12V Output Status: Normal

Internal Power Supply 2 Type: AC

Internal Power Supply 2 12V Output Status: Fail

Thanks in advance

Regards

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