3560 Interconnect Cable - Port Disabled b/c non-compliant GBIC

[jeffrey.wyatt]

I purchased a CAB-SFP-50CM Catalyst Interconnect Cable to connect two 3560s. When the cable is plugged in, I receive the following error in the Cisco Network Assistant:

Description: Gi0/1: This port has been disabled because Non Compliant Gigabit Interface Converter (GBIC) connector detected.

Recomendation: Replace connector with cisco compliant Gigabit Interface Converter (GBIC) connector. Refer switch technical documentation to determine cisco compliant connector. Enable the port again.

Any help? I assumed this would be a "plug and play" installation. Re-enabling the disabled port doesn't seem to help.

Thanks in advance...

[glen.grant]

You need a cisco branded gbic in order to work and yes they do cost quite a bit more.

[jeffrey.wyatt]

Thanks for the response - this is a Cisco branded cable:

Manufacturer: CISCO

Description: CATALYST 3560 SFP INTERCONNECT CBL 50CM

Part Number: CAB-SFP-50CM=

I thought I had done my research...according to the 3560 data sheet

(http://www.cisco.com/en/US/products/hw/switches/ps5528/products_data_sheet09186a00801f3d7d.html)

"These ports also support the Cisco Catalyst 3560 SFP Interconnect Cable for establishing a low-cost Gigabit Ethernet point-to-point connection."

However, it doesn't seem to work. Is it possible that I've got a defective cable, or is there something else that I need to do?

Thanks again.

Edited to add: the cable I have is pictured in the data sheet (Figure 2) and the switches I am trying to interconnect are model WS-C3560-48PS.

[Bobby Thekkekandam]

Hi Jeffrey,

what version of IOS are you running? You may not be running the minimum IOS...

http://www.cisco.com/en/US/partner/products/sw/iosswrel/ps5012/prod_bulletin0900aecd80245121.html

HTH,

Bobby

[jeffrey.wyatt]

Bobby - show version returns:

Switch Ports Model SW Version SW Image

------ ----- ----- ---------- ----------

* 1 52 WS-C3560-48PS 12.1(19)EA1d C3560-I9-M

I didn't have access to the article (I'm waiting for the "upgrade" to my account to be processed now)...can you tell me what the minimum IOS version is?

Thanks for the quick replies...I was expecting to wait days for an answer. (New here)

- Jeff

[Bobby Thekkekandam]

Hi Jeff,

Minimum is 12.2(25)SEA.

try this version of the same doc, you should have access to this one:

http://www.cisco.com/en/US/customer/products/sw/iosswrel/ps5012/prod_bulletin0900aecd80245121.html

HTH,

Bobby

*Please rate helpful posts

[jeffrey.wyatt]

Bobby -

Thanks for the help. Although I still couldn't get access to the document through the second version, I will see what I can do to proceed in upgrading the IOS software.

- Jeff