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3745 Multfail error message

I have a 3745 router recently returned from site. Upon boot, following error appears immediately: -

"519: %PS-3-MULTFAIL: There is more than one failure with the Power System 2; please resolve problems immediately"

Any help much appreciated!

  • Other Network Infrastructure Subjects
2 REPLIES
Cisco Employee

Re: 3745 Multfail error message

Gary,

Error:

%PS-3-MULTFAIL: There is more than one failure with the Power System #; please resolve problems immediately.

Explanation:

The specified power supply (1 or 2) has experienced multiple failures. This is a critical condition that must be resolved immediately.

Recovery:

1. Check the power supply LEDs to identify the faulty unit.

2. Power down the faulty power supply and circuit breaker (for a DC power supply).

3. Check that cables are seated properly and terminal blocks are wired correctly.

4. Power up the circuit breaker (for a DC power supply) and the power supply.

5. If the error condition persists, replace the power supply. See the instructions that ship with the new power supply.)

When the error condition is resolved, the following informational message appears:

%PS-3-PSOK: Power System is now normal.

Please refer the below URL for details:

http://www.cisco.com/en/US/products/hw/routers/ps282/products_installation_guide_chapter09186a008007dfc3.html

I hope it helps.

Regards,

Arul

Purple

Re: 3745 Multfail error message

Make sure you have power on both supplies. If so then sounds like a hardware problem..

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