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6509 Clock Failure error message

We are running 6509

WS-C6509-E Software, Version NmpSW: 8.4(5)

The continuously occurring error that is displayed is as follows

2006 Mar 30 16:17:46 GMT +00:00 %SYS-5-REDUNDANTCLOCK_FAIL: Redundant clock failed

2006 Mar 30 16:17:46 GMT +00:00 %SYS-5-REDUNDANTCLOCK_OK: Redundant clock recovered

2006 Mar 30 16:17:46 GMT +00:00 %SYS-5-REDUNDANTCLOCK_FAIL: Redundant clock failed

2006 Mar 30 16:17:49 GMT +00:00 %SYS-5-REDUNDANTCLOCK_OK: Redundant clock recovered

2006 Mar 30 16:17:50 GMT +00:00 %SYS-5-REDUNDANTCLOCK_FAIL: Redundant clock failed

I have run the show environment command

Which states all clocks as '.' or pass

I have not yet rebooted the chassis but I do wonder if it's a bug or the clock needs replacing. Any help would be great.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: 6509 Clock Failure error message

Hi,

In my experience, the only resolution to this is to replace the clocks. There is no bug that creates false alarms for the clock modules, so this is a failing module. Since it is the redundant module, it is not service affecting.

I'd recommend opening a TAC SR to get the clock module RMA'd

HTH,

Bobby

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1 REPLY
Cisco Employee

Re: 6509 Clock Failure error message

Hi,

In my experience, the only resolution to this is to replace the clocks. There is no bug that creates false alarms for the clock modules, so this is a failing module. Since it is the redundant module, it is not service affecting.

I'd recommend opening a TAC SR to get the clock module RMA'd

HTH,

Bobby

*Please rate helpful posts

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