Re: 7300 route line card 7300-CC-PA not recognising

kvrmurty · ‎10-09-2003

HI,

I just got a brand new 7300 router and powered it and it asked to upgrade the FPGA and i clicked yes.

subsequently it started programming successfully but the end result is that the 7300-CC-PA card (atm enhanced E3 line card is not recognized and the out is as shown below. Can anyone suggest how i can make active the line card again

"Router#GM-FPGA DLL out of lock (slot 2)

00:09:02: %OIR-6-INSCARD: Card inserted in slot 2, interfaces administratively s

hut down

00:09:03: %LC-2-LCSYNC: Line Card type 963 in slot 2 serial link sync failed.

00:09:04: %LC-3-DEACTIVATED: line card in slot [2] deactivated.

-Traceback= 4049FA2C 401B3720 4049EC48 4049EFD8 4049F2AC

Router#

deilert · ‎10-09-2003

can you paste in a sh ver & sh diag 2

kvrmurty · ‎10-09-2003

Pls. find the sh ver and sh diag 2 output

regards

Murty

Router#sh ver

Cisco Internetwork Operating System Software

IOS (tm) 7300 Software (C7300-JS-M), Version 12.2(11)YZ1, EARLY DEPLOYMENT RELEA

SE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Compiled Fri 17-Jan-03 12:27 by cmong

Image text-base: 0x40008970, data-base: 0x41E0E000

ROM: System Bootstrap, Version 12.1(12r)EX1, RELEASE SOFTWARE (fc1)

Currently running ROMMON from ROM 0

BOOTLDR: 7300 Software (C7300-JS-M), Version 12.2(11)YZ1, EARLY DEPLOYMENT RELEA

SE SOFTWARE (fc1)

Router uptime is 0 minutes

System returned to ROM by power-on

System image file is "disk0:c7300-js-mz.122-11.YZ1.bin"

cisco 7300 (NSE100) processor (revision E) with 458752K/65536K bytes of memory.

Processor board ID SCA073700AW

R7000 CPU at 350Mhz, Implementation 39, Rev 3.3, 256KB L2, 1024KB L3 Cache

4 slot midplane, Version 67.49

Last reset from power-on

Bridging software.

X.25 software, Version 3.0.0.

TN3270 Emulation software.

PXF processor tmc0 running 'system:pxf/ucode1' v3.0 is active

PXF processor tmc1 running 'system:pxf/ucode1' v3.0 is active

1 FastEthernet/IEEE 802.3 interface(s)

2 Gigabit Ethernet/IEEE 802.3 interface(s)

509K bytes of non-volatile configuration memory.

31168K bytes of ATA compact flash in bootdisk (Sector size 512 bytes).

125952K bytes of ATA compact flash in disk0 (Sector size 512 bytes).

Configuration register is 0x2102

Router#sh diag 2

Slot 2:

Line Card state: Deactivated

Line Card is wedged, config failed

Insertion time: unknown

Bandwidth points: 0

EEPROM contents at hardware discovery:

Hardware Revision : 1.1

Unknown Field (type 0046): 00 00

PCB Serial Number : CAT073401WY

Part Number : 73-8261-03

Board Revision : A0

Fab Version : 02

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Deviation Number : 0-0

Product Number : 7300-CC-PA

Top Assy. Part Number : 68-1910-03

Manufacturing Test Data : 00 00 00 00 00 00 00 00

Field Diagnostics Data : 00 00 00 00 00 00 00 00

Calibration Data : Minimum: 0 dBmV, Maximum: 0 dBmV

Calibration values :

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 03 C3 41 01 01 46 00 00 C1 8B 43 41 54

0x10: 30 37 33 34 30 31 57 59 82 49 20 45 03 42 41 30

0x20: 02 02 03 00 81 00 00 00 00 04 00 80 00 00 00 00

0x30: CB 94 37 33 30 30 2D 43 43 2D 50 41 20 20 20 20

0x40: 20 20 20 20 20 20 87 44 07 76 03 C4 08 00 00 00

0x50: 00 00 00 00 00 C5 08 00 00 00 00 00 00 00 00 C8

0x60: 09 00 00 00 00 00 00 00 00 00 F3 00 41 01 08 F6

0x70: 48 43 34 F6 48 43 34 02 31 04 B0 64 32 28 37 26

0x80: 05 DC 64 32 28 37 26 09 C4 64 32 28 32 DD 0C E4

0x90: 64 32 28 43 24 14 1E 64 32 28 65 BA 2E E0 AA 82

0xA0: 64 F4 24 D1 20 AA 82 64 80 EF FE 02 E9 2B FF FF

0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

FPGA information:

Current FPGA version : 01.00

IOS bundled FPGA version : 01.00

Router#

deilert · ‎10-09-2003

You need min 12.2(11)YZ which you have , from the sh diag it is showing your line card is wedged

Line Card is wedged, config failed , I would power the box off reseat the card and see if it comes up . If it is still wedged open a tac case

kvrmurty · ‎10-09-2003

what is the meaning of "Line card is Wedged". I already tried powering off the box and powering ON after re seating the card in the slot..no improvement

I should open a tac case i guess..

Thanks for the quick support

deilert · ‎10-09-2003

Basically it means the card is hung , We used to get this a lot with old FE cards , One other thing I would try is trying a different slot . That way you have all the bases covered when TAC wants you to jump through hoops prior to an RMA

kvrmurty · ‎10-09-2003

I triedputting into a diffnt slot as well but still I get the following error

"00:00:19: %LC-2-LCSYNC: Line Card type 963 in slot 3 serial link sync failed.

00:00:19: %LC-3-DEACTIVATED: line card in slot [3] deactivated.

-Traceback= 4049FA2C 401B3720 4049EC48 4049EFD8 40467E54 404238C0 40359BC8 40359

DEC 40400164 40400150"

does it mean anything whcih can be rectified ?

deilert · ‎10-09-2003

yeah I would open a tac case good luck