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New Member

7960 VoIP phone firmware issue.

I uploaded the most current firmware on the phone. It will show a TFTP file error on phone display when booting up. I'm assuming the firmware did not upload correctly. I tried reloading the firmware and it shows the same issue. How do I completely erase the firmware from the phone? BTW I tried a factory restore and it didn't work.

5 REPLIES
New Member

I have the same problem, with

I have the same problem, with cucm version 8.5.1, firmware with problem sccp.9-3-1SR4-1 to ip phone 7962

 

Some body could help us?

 

Regards

Silver

Hi,What is the firmware on

Hi,

What is the firmware on the phone and what is the firmware you are trying to move to?

 

John

New Member

HiThe firmware phone using is

Hi

The firmware phone using is : SCCP42.9-1-1SR1S

the firmware I trying to move is : cmterm-7942_7962-sccp.9-3-1SR4-1.cop.sgn

 

Regards

Silver

Hi, Have you tried an

Hi,

 

Have you tried an intermediate release like 9.2(1)SR2?

 

John

New Member

I try and I mention results

I try and I mention results

 

Regards

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