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837 dsl line problem

p.mafara
Level 1
Level 1

Hello,

while testing new 837 router , we have discovered that if you disconnect the

adsl cable and plug it back again to simulate a line failure , the dsl line wont come back , so you have to reload the router. (It works with 827)

This happen with all current images c837-k9o3y6-mz.122-11.YV.bin ,

c837-k9o3y6-mz.122-13.ZG.bin , c837-k9o3y6-mz.122-8.YN.bin .

Has anyone experienced the same problem ?

Thank you.

Patrizio

1 Reply 1

gmarogi
Level 5
Level 5

Not sure if this is a bug. See if the commands 'sh controller atm 0' and 'deb atm event" shows whether you are communicating with the DSLAM and check the modem status. This should show 0x10 if it is successful, otherwise this will be 0x8. Try 'shut' and 'no shut' on the interface instead of reloading the device.

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