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New Member

Analog modem module poblem

I got a 3661 router with slot 1 and 2 used up with a 4port serial network module each. I recently bought a 16 port analog modem module, but when I install it on Slot 3 the router couldnt detect it. Do I need to enable a command ?

Here is the version of my IOs and the slots currently in use

IOS Version

------------

ITC_Router_3660#sho ver

Cisco Internetwork Operating System Software

IOS (tm) 3600 Software (C3660-I-M), Version 12.2(5a), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2001 by cisco Systems, Inc.

Compiled Thu 04-Oct-01 22:21 by pwade

Image text-base: 0x600089C0, data-base: 0x60A60000

ROM: System Bootstrap, Version 12.0(6r)T, RELEASE SOFTWARE (fc1)

ITC_Router_3660 uptime is 23 minutes

System returned to ROM by power-on

System image file is "flash:c3660-i-mz.122-5a.bin"

cisco 3660 (R527x) processor (revision 1.0) with 28672K/4096K bytes of memory.

Processor board ID JAB0549801G

R527x CPU at 225Mhz, Implementation 40, Rev 10.0, 2048KB L2 Cache

Bridging software.

X.25 software, Version 3.0.0.

3660 Chassis type: ENTERPRISE

1 FastEthernet/IEEE 802.3 interface(s)

8 Serial network interface(s)

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

8192K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Show Diag

----------

ITC_Router_3660#sho diag

3660 Chassis type: ENTERPRISE

c3600 Backplane EEPROM:

Hardware Revision : 1.0

Top Assy. Part Number : 800-04740-02

Board Revision : C0

Deviation Number : 0-0

Fab Version : 02

PCB Serial Number : HAD04471SGX

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Chassis Serial Number : JAB0549801G

Chassis MAC Address : 0007.85bf.34c0

MAC Address block size : 112

Manufacturing Test Data : 00 00 00 00 00 00 00 00

Fab Part Number : 28-2651-02

Number of Slots : 6

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 C8 41 01 00 C0 46 03 20 00 12 84 02

0x10: 42 43 30 80 00 00 00 00 02 02 C1 8B 48 41 44 30

0x20: 34 34 37 31 53 47 58 03 00 81 00 00 00 00 04 00

0x30: C2 8B 4A 41 42 30 35 34 39 38 30 31 47 C3 06 00

0x40: 07 85 BF 34 C0 43 00 70 C4 08 00 00 00 00 00 00

0x50: 00 00 85 1C 0A 5B 02 01 06 FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 0:

C3600 Mother board 1FE(TX) Port adapter, 1 port

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

PCB Serial Number : JAB05440FND

Processor type : 34

Top Assy. Part Number : 800-05293-04

Board Revision : C0

Fab Part Number : 28-3234-02

Deviation Number : 65535-65535

Manufacturing Test Data : FF FF FF FF FF FF FF FF

RMA Number : 255-255-255-255

RMA Test History : FF

RMA History : FF

Field Diagnostics Data : FF FF FF FF FF FF FF FF

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF C1 8B 4A 41 42 30 35 34 34 30 46 4E 44 09

0x10: 34 40 00 DA C0 46 03 20 00 14 AD 04 42 43 30 85

0x20: 1C 0C A2 02 80 FF FF FF FF C4 08 FF FF FF FF FF

0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C5 08 FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 00

Slot 1:

Mueslix-4T Port adapter, 4 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision J0

Serial number 26536025 Part number 800-02314-02

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 54 01 01 01 94 E8 59 50 09 0A 02 00 00 00 00

0x30: 98 00 00 00 01 11 29 00 00 05 FF FF FF FF FF FF

Slot 2:

Mueslix-4T Port adapter, 4 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision J0

Serial number 26553974 Part number 800-02314-02

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 54 01 01 01 95 2E 76 50 09 0A 02 00 00 00 00

0x30: 98 00 00 00 01 10 17 00 00 05 FF FF FF FF FF FF

Hope somebody helps

5 REPLIES
Silver

Re: Analog modem module poblem

We do not need to enable any command for the card to be recognized, it should show up in the sh diag / sh ver / sh run (line x y).

Try moving the card to another unused slot, if it still is not recognized then it could be a bad NM-16AM card.

Thanks, Mak.

New Member

Re: Analog modem module poblem

Does analog modem module have to be installed in a specific slot ? For eg. It can only run when it is installed on slot 1.

Most of the exmple shows that it is on slot 1

Cisco Employee

Re: Analog modem module poblem

No it doesn't have to be..You can install it in any slot. Visit following url for more

http://www.cisco.com/warp/public/107/hw_async.shtml

Mostly you may have the bad card. Try to install it on other slot to eliminate the slot problem on chassis.

Cisco Employee

Re: Analog modem module poblem

check enable LED on the card , is it ON ?

New Member

Re: Analog modem module poblem

Thank you all for your response. I think I didnt really push the module so that it connects with the connector inside the router.

It works now

thank

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