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Analog modem module poblem

utawakevou
Level 4
Level 4

I got a 3661 router with slot 1 and 2 used up with a 4port serial network module each. I recently bought a 16 port analog modem module, but when I install it on Slot 3 the router couldnt detect it. Do I need to enable a command ?

Here is the version of my IOs and the slots currently in use

IOS Version

------------

ITC_Router_3660#sho ver

Cisco Internetwork Operating System Software

IOS (tm) 3600 Software (C3660-I-M), Version 12.2(5a), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2001 by cisco Systems, Inc.

Compiled Thu 04-Oct-01 22:21 by pwade

Image text-base: 0x600089C0, data-base: 0x60A60000

ROM: System Bootstrap, Version 12.0(6r)T, RELEASE SOFTWARE (fc1)

ITC_Router_3660 uptime is 23 minutes

System returned to ROM by power-on

System image file is "flash:c3660-i-mz.122-5a.bin"

cisco 3660 (R527x) processor (revision 1.0) with 28672K/4096K bytes of memory.

Processor board ID JAB0549801G

R527x CPU at 225Mhz, Implementation 40, Rev 10.0, 2048KB L2 Cache

Bridging software.

X.25 software, Version 3.0.0.

3660 Chassis type: ENTERPRISE

1 FastEthernet/IEEE 802.3 interface(s)

8 Serial network interface(s)

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

8192K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Show Diag

----------

ITC_Router_3660#sho diag

3660 Chassis type: ENTERPRISE

c3600 Backplane EEPROM:

Hardware Revision : 1.0

Top Assy. Part Number : 800-04740-02

Board Revision : C0

Deviation Number : 0-0

Fab Version : 02

PCB Serial Number : HAD04471SGX

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Chassis Serial Number : JAB0549801G

Chassis MAC Address : 0007.85bf.34c0

MAC Address block size : 112

Manufacturing Test Data : 00 00 00 00 00 00 00 00

Fab Part Number : 28-2651-02

Number of Slots : 6

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 C8 41 01 00 C0 46 03 20 00 12 84 02

0x10: 42 43 30 80 00 00 00 00 02 02 C1 8B 48 41 44 30

0x20: 34 34 37 31 53 47 58 03 00 81 00 00 00 00 04 00

0x30: C2 8B 4A 41 42 30 35 34 39 38 30 31 47 C3 06 00

0x40: 07 85 BF 34 C0 43 00 70 C4 08 00 00 00 00 00 00

0x50: 00 00 85 1C 0A 5B 02 01 06 FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 0:

C3600 Mother board 1FE(TX) Port adapter, 1 port

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

PCB Serial Number : JAB05440FND

Processor type : 34

Top Assy. Part Number : 800-05293-04

Board Revision : C0

Fab Part Number : 28-3234-02

Deviation Number : 65535-65535

Manufacturing Test Data : FF FF FF FF FF FF FF FF

RMA Number : 255-255-255-255

RMA Test History : FF

RMA History : FF

Field Diagnostics Data : FF FF FF FF FF FF FF FF

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF C1 8B 4A 41 42 30 35 34 34 30 46 4E 44 09

0x10: 34 40 00 DA C0 46 03 20 00 14 AD 04 42 43 30 85

0x20: 1C 0C A2 02 80 FF FF FF FF C4 08 FF FF FF FF FF

0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C5 08 FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 00

Slot 1:

Mueslix-4T Port adapter, 4 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision J0

Serial number 26536025 Part number 800-02314-02

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 54 01 01 01 94 E8 59 50 09 0A 02 00 00 00 00

0x30: 98 00 00 00 01 11 29 00 00 05 FF FF FF FF FF FF

Slot 2:

Mueslix-4T Port adapter, 4 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision J0

Serial number 26553974 Part number 800-02314-02

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 54 01 01 01 95 2E 76 50 09 0A 02 00 00 00 00

0x30: 98 00 00 00 01 10 17 00 00 05 FF FF FF FF FF FF

Hope somebody helps

5 Replies 5

makchitale
Level 6
Level 6

We do not need to enable any command for the card to be recognized, it should show up in the sh diag / sh ver / sh run (line x y).

Try moving the card to another unused slot, if it still is not recognized then it could be a bad NM-16AM card.

Thanks, Mak.

Does analog modem module have to be installed in a specific slot ? For eg. It can only run when it is installed on slot 1.

Most of the exmple shows that it is on slot 1

No it doesn't have to be..You can install it in any slot. Visit following url for more

http://www.cisco.com/warp/public/107/hw_async.shtml

Mostly you may have the bad card. Try to install it on other slot to eliminate the slot problem on chassis.

ndoshi
Cisco Employee
Cisco Employee

check enable LED on the card , is it ON ?

Thank you all for your response. I think I didnt really push the module so that it connects with the connector inside the router.

It works now

thank

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