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Arp coming but other end is not pinging

prashirsha1
Level 1
Level 1

Hello,

I am having problem in one of the customer. i am getting arp and mac for the customer end vlan but the other end ip is not pinging.

Please help

Connectivity:

SP router >> SP switch >>> media >>>> customer end router

NAGPUR-MSW-01#sh mac address-table dynamic vlan 128
          Mac Address Table
-------------------------------------------

Vlan    Mac Address       Type        Ports
----    -----------       --------    -----
 128    0017.59fb.fb19    DYNAMIC     Fa0/1
 128    b0fa.eb8b.74a0    DYNAMIC     Fa0/4>>> customer end mac
Total Mac Addresses for this criterion: 2
NAGPUR-MSW-01#sh run int Fa0/4


NAGPUR-PE-01#sh run int Gi0/3.128>>> customer config
Building configuration...

Current configuration : 367 bytes
!
interface GigabitEthernet0/3.128
 description CIPLA Rajkamal Commercial Complex,512k TDN BACKUP 2-7-13
 encapsulation dot1Q 128
 ip vrf forwarding CPLA:0720
 ip address 10.135.160.25 255.255.255.252
 rate-limit input 512000 64000 64000 conform-action continue exceed-action drop
 rate-limit output 512000 64000 64000 conform-action continue exceed-action drop
end

NAGPUR-PE-01#p vrf CPLA:0720 10.135.160.26>>> customer end

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.135.160.26, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)


NAGPUR-PE-01#sh ip arp vrf CPLA:0720
Protocol  Address          Age (min)  Hardware Addr   Type   Interface
Internet  10.135.160.25           -   0017.59fb.fb19  ARPA   GigabitEthernet0/3.128
Internet  10.135.160.26           0   b0fa.eb8b.74a0  ARPA   GigabitEthernet0/3.128>>> arp
NAGPUR-PE-01#

1 Reply 1

barnesp
Level 1
Level 1

What information can you get from the far end - I assume it's not in your control.  Ideally you want to see the configuration.

In addition you would want see their ARP cache.  Is the media a cloud?