One of my AS5300's, which has been giving me lots of problems with crashing, is failing to auto-configure modems. The modems are first marked at bad (B) with and error code of 21 or an error code of FFFFFF.
Last night it marked three different blocks of 6 bad and the only way that I could get them back was by doing a system reload.
The system log shows modems being marked bad as soon 1 - 1/2 hours after system reload. It shows the above error codes. It seems that it will mark six as bad and then start a firmware download on 12.
Is this normal? Is it possible that this machine has bad ram or not enough ram?
I'd like to use the tool as well, but unfortunately plain CCO access doens't qualify for the tool... what is the idea of restricting about all support to the contract customers?? I don't know any other company who restricts even basic support like Cisco.
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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