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Bronze

AS5300 dialup user

Hi,

How to troubleshooting when an AS5300 with MICA modems has below problem for dialup users :

Sometime some users don't have any tcp/ip services except ping and after a while the problem solve without any alteration.

more detail (on that time):

- users can ping AS and internet

- users can't use any service like www,ftp and ... in LAN/Internet

Please note :some online users become to this issue not all of online users.

do you need other information or config?

I would be appreciate if you advice me.

Kind Regards,

M.A.Rad

2 REPLIES
Bronze

Re: AS5300 dialup user

Check out if you are having any access-lists or QoS implemented , even any kind traffic shaping so that so of the services are dropped out. This should not only checked within your network , but also other ISPs which you are connected , you can user any protocol analysers to find more problems.

New Member

Re: AS5300 dialup user

Post your config, I would like to see it to further troubleshoot.

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