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New Member

Async Network Module

My building had a power outage and I had to shut down the 3640 we were using as a terminal server. Now when the router powers on it does not recognize the Async NM installed. I've tried to install the Async NM in another slot and the 3640 still does not recognize that module when it will recognize others. I get the following results with a sh ver:

cisco 3640 (R4700) processor (revision 0x00) with 60416K/5120K bytes of memory.

Processor board ID 15172103

R4700 CPU at 100Mhz, Implementation 33, Rev 1.0

Bridging software.

X.25 software, Version 3.0.0.

Basic Rate ISDN software, Version 1.1.

4 Ethernet/IEEE 802.3 interface(s)

4 Serial network interface(s)

4 ISDN Basic Rate interface(s)

Integrated NT1's for 4 ISDN Basic Rate interfaces

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

8192K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

When I try to configure the lines, line 33 -64. I get the following error:

No physical hardware support for line 33

It seems like the network module broke when we lost power, but I was wondering if there might be any other suggestions?

1 REPLY
New Member

Re: Async Network Module

Sounds very much like a bad network module. Do a show diag and see if it shows in there. If not, in different known good slots, call the TAC and get an RMA.

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