Assuming you've ruled out oversubscription (48 users concurrently on 128K may be a bit much), you may want to check out your cabling.
If the cables were not terminiated according to the EIA/TIA 568A (or 568b) spec, performance will suffer.
If your PC - PC transfers are also slow, then cabling would be the prime suspect.
With the clip down / away from you, from left-to-right, the colors should be:
orange-white, orange, green-white, blue, blue-white, green, white-brown, brown (this is 568B) Also note that the blue pair is reversed, compared to the other pairs (blue, blue-white).
EIA/TIA 568A is the same, except the orange and green pairs are exchanged in position.
Just having the colors match at each end is not good enough. If the connectors are set up with pair,pair,pair,pair (regardless of the color order), if creates a split pair on pins 3&6, which negates the advantages of twisted pair (one wire of one color is transmitting, another wire of another pair is receiving ... it kills the crosstalk and noise-cancelling effect of the twisted pair).
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