brom>

[C1 C2]

Hi,

I did an firmware update on a 2960-X switch, as I had done in others of the same model previously, when the equipment did reload a " brom> " prompt appeared, how can I solve the problem ?? Is it a hardware problem?

[Philip D'Ath · Accepted solution]

99.99% likely it has a hardware fault.  If you have a Cisco maintenance contract, like SmartNet, contact Cisco to get the switch replaced.