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Bus Error on 7513

Hi,

I have 2 7513 routers installed in my network and one of them was hang today with the following error message. I have decode the error and seems like the snasw error does not mean anything as per stack decoder on cisco sites. But router just dont hang or gave error bus error for no reasons. We are running 12.2.2T.

Any help would be appreciated.

sh stac

Minimum process stacks:

Free/Size Name

11480/12000 Router Init

9508/12000 Init

11268/12000 SNA Switch Start

10164/12000 Slave Server

5292/6000 RADIUS INITCONFIG

5720/6000 MDFS Reload

2456/3000 RSP memory size check

8684/12000 Exec

9352/12000 Virtual Exec

Interrupt level stacks:

Level Called Unused/Size Name

1 12896895 6980/9000 Network Interrupt

2 407015 8168/9000 Network Status Interrupt

3 0 8692/9000 OIR interrupt

4 9 6964/9000 PCMCIA Interrupt

5 163939 8544/9000 Console Uart

6 4 6952/9000 Error Interrupt

7 20013285 8604/9000 NMI Interrupt Handler

System was restarted by bus error at PC 0xC07C42F4, address 0x0 at 03:57:39 UTC

Sun Sep 1 2002

***************************************************

******* Information of Last System Crash **********

***************************************************

Using bootflash:crashinfo_20020901-035739.

W-4-PC_LOG_5: EXCEPTION - 1530 - Unable to route inter-node session data (Messag

e delayed)

21:59:12: %SNASW-4-PC_LOG_5: EXCEPTION - 1531 - Unable to route inter-node sessi

on data

21:59:14: %SNASW-4-PC_LOG_5: EXCEPTION - 1532 - Unable to route inter-node sessi

on data (Message delayed)

21:59:24: %SNASW-6-CS_LOG_40: INFO - 1533 - Link station to DSPU started

21:59:50: %SNASW-6-CS_LOG_42: INFO - 1534 - Link station to DSPU stopped

22:00:26: %SNASW-6-CS_LOG_40: INFO - 1535 - Link station to DSPU started

22:00:30: %SNASW-4-PC_LOG_5: EXCEPTION - 1536 - Unable to route inter-node sessi

on data

22:01:27: %SNASW-4-PC_LOG_5: EXCEPTION - 1537 - Unable to route inter-node sessi

on data

22:02:56: %SNASW-4-PC_LOG_5: EXCEPTION - 1538 - Unable to route inter-node sessi

on data

22:03:38: %SNASW-4-PC_LOG_5: EXCEPTION - 1539 - Unable to route inter-node sessi

on data

22:03:45: %SNASW-6-CS_LOG_42: INFO - 1540 - Link station to DSPU stopped

22:04:20: %SNASW-6-CS_LOG_40: INFO - 1541 - Link station to DSPU started

22:06:11: %SNASW-6-CS_LOG_42: INFO - 1542 - Link station to DSPU stopped

22:06:51: %SNASW-6-CS_LOG_40: INFO - 1543 - Link station to DSPU started

22:07:27: %SNASW-4-PC_LOG_5: EXCEPTION - 1544 - Unable to route inter-node sessi

1 REPLY
Cisco Employee

Re: Bus Error on 7513

Since the router has written a crashinfo file, I suggest you contact TAC with a sh tech and the crashinfo file.More info on Bus error crashes can be found at

http://www.cisco.com/warp/public/122/crashes_buserror_troubleshooting.shtml

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