Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Campus Manager - User tracking - duplicate IP Phone Entries

Hi,

I am using LMS 1.3 (CM IDU 6.0).

In user tracking, I am seeing my IP phones OK, but I see multiple (duplicate) entries for many phones.

The entries show the phones connected to the same switch ports, with the same IP address & MAC address. Some phones have up to 3 entries, some show contact lost, others do not. All show the last contact time as being the same.

Any ideas ?

Nigel.

3 REPLIES
New Member

Re: Campus Manager - User tracking - duplicate IP Phone Entries

Hi all,

No replies, but think this is due to retrieving an entry from 3 redundant Call Managers.

Nigel.

New Member

Re: Campus Manager - User tracking - duplicate IP Phone Entries

I have the same problem but not for phones but instead for standard pc users. we must be the only ones having this problem i wiped the database and they came back. hope someone has an idea

New Member

Re: Campus Manager - User tracking - duplicate IP Phone Entries

Hi.. I am running into similar problem on a 4006 series switch.. I think ANI is picking up the trunk ports or backbone port as an edge / user port. verify that cdp is configured properly and that neighbouring devices is seen when issuing cdp neigh cdp neigh detail.

I'll let u know how I make out with my 4006's

192
Views
0
Helpful
3
Replies