I have a 3620 w/ a T1 PRI to 24 mica digital modems. If i call the number, i get a fast-tone busy signal. Only fastethernet, serial1/0:23, Dial0 and Loopback0 are up, whereas Serial1/0:0-22, Group-Async1, Async1-24 are down.
Attached is the config, i was wondering if i need to up any interface/line in order for the 3620 to receive calls, or is it a config error.
I don't see anything obviously wrong with the config, but I've only used dialer profiles in these situations, not legacy dialers. You do have the digital modem cards plugged into slot 0 of the 3640? The async line number associated with each modem depends upon which slot they are plugged into. The portware for the modems must also be loading properly when the system boots. And, of course, the digital modem carrier card and modem modules must all be working.
Try some of the show commands that display modem information to verify that the modems really are installed, working, and where you think they are. Sorry I can't tell you exactly what commands to use, I'm not attached to any approriate routers right now and I don't deal with 3640s with MICAs often enough to have them memorized, but "show line" and "show modem" come to mind. Perhaps someone else will chime in with the exact commands and expected responses...
The issue was resolve with cisco tech support and worldcom
The problem, as you mentioned above is indeed a telco issue. The D channel was not in-sync with Worldcom, even though reboot the router a few times didn't help. Turns out gotta do it at the same time with Worldcom. Then the Layer 2 state changes.
Yeah, the links will definitely help before contacting tech support.
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