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Cant upgrade 6006 using SWIM

In trying to upgrade software image on 6006 from

cat6000-sup.6-1-1b.bin to cat6000-sup.6-3-5.bin I get the following error within the swim_debug file:-

Error Code: '4121'

ErrorCode.pm 121 {2/13/2002 9:49:11}: Error Message: 'Internal Error: Image family type not defined for given device information.'

ErrorCode.pm 122 {2/13/2002 9:49:11}: Error Action/Reason: 'Probable Cause: The chassis type and card information are not correct. Internal error in the system.Recommended Action: Contact your technical support representative for assistance.'

CatalystDevice. 210 {2/13/2002 9:49:11}: image family undefined for wsx6348rj45

CatalystNames.p 41 {2/13/2002 9:49:11}: CatalystNames::get_module_name //module_id = 'wsx6348rj45'//

CatalystNames.p 51 {2/13/2002 9:49:11}: CatalystNames::_find_data_in_hash //data_id = 'wsx6348rj45' parameter name = 'description'//

CatalystNames.p 75 {2/13/2002 9:49:11}: could not find data for 'wsx6348rj45'

CatalystDevice. 186 {2/13/2002 9:49:11}: CatalystDevice::_is_supervisor //module_id= 'wsx6348rj45'//

CatalystDevice. 200 {2/13/2002 9:49:11}: CatalystDevice::get_module_type_name //module_id= 'wsx6348rj45'//

ImgKBase.pm 60 {2/13/2002 9:49:11}: ImgKBase::get_img_family_name //class name: CATALYST chassis type: wsc5000 sys object id : -1 card info: wsx6348rj45//

ImgKBase.pm 300 {2/13/2002 9:49:11}: ImgKBase::_get_cpu_card_name name str: wsx5009(23)|wsx5013(24)|wsx5011(25)|wsx5010(26)|wsx5113(27)|wsx5101(28)|wsx5103(29)|wsx5104(30)|wsx5105(31)|wsx5155(32)|wsx5154(33)|wsx5153(34)|wsx5111(35)|wsx5213(36)|wsx5020(37)|wsx5006(38)|wsx5005(39)|wsx5509(40)|wsx5506(41)|wsx5505(42)|wsx5156(43)|wsx5157(44)|wsx5158(45)|wsx5030(46)|wsx5114(47)|wsx5223(48)|wsx5224(49)|wsx5012(50)|wsx5302(52)|wsx5213a(53)|wsx5380(54)|wsx5201(55)|wsx5203(56)|wsx5530(57)|wsx5161(61)|wsx5162(62)|wsx5165(65)|wsx5166(66)|wsx5031(67)|wsx5410(68)|wsx5403(69)|wsx5411(70)|wsx5413(71)|wsx5414(72)|wsx5201r(73)|wsx5225r(74)|wsx5014(75)|wsx5227(80)|wsx5012a(81)|wsx5167(82)|wsx5168(84)|wsx5305(85)|wsx4012(300)|wsx4013(318)|wsx4912(310)|wsx2948(309)|wsx2980(322)|wsx6ksup12ge(200)|wsx6ksup1a2ge(219)|wsx6302msm(206)|wsx5540(78)|wsx5550(87)|wsf5541(88)|wsx5534(91)||wsx6ksup22ge(237) card list: wsx6348rj45

ImgKBase.pm 140 {2/13/2002 9:49:11}: Inside Default section. Image Family is and chassis_type is wsc5000

ErrorCode.pm 118 {2/13/2002 9:49:11}: Error returned in 'C:/PROGRA~1/CSCOpx/cgi-bin/swim/common/ImgKBase.pm:144'

any ideas what is wrong here???

2 REPLIES
Blue

Re: Cant upgrade 6006 using SWIM

Have a look at CSCdu64853 using CCO Bug Toolkit.

Red

Re: Cant upgrade 6006 using SWIM

You are probably hitting bug CSCdu64853

There is a patch for it that you can get from TAC

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