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Webcast-Catalyst9k
New Member

Cat 3650 Quality issue/info

Hi,

we recently bought a 3650g from our supplier. On receiving it we noticed the power supply socket was sitting inside the chasis and seemed a little loose. The other cats 3500/50 we have, have the power firmley gripping the chasis.

We sent the switch back and the sent us another this morning which is exactly the same. They are both 2006 build. Does anyone know if the build has changed at all this year? I just wouldn't expect a power supply to move around / feel loose like this.

Any input here would be very much appreciated.

Regards

J mac

3 REPLIES

Re: Cat 3650 Quality issue/info

Hi Johnny,

We havenot come across the incident as such explained by you. It could be some batch issue that's why you have had the same identical switches. Ask your supplier or you can open a TAC case and have it reported to cisco.

If there is some issue, it will be noticed.

regards,

-amit singh

New Member

Re: Cat 3650 Quality issue/info

hi,

I have attached a couple of pictures of the offending unit. Please let me know if you think it looks wrong.

Regards

J mac

Cisco Employee

Re: Cat 3650 Quality issue/info

Hi Johnny,

I also recommend opening a TAC case on this. We may want to have the switches sent directly to TAC for further analysis.

-Bobby

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