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Cat 4006+RSM

paulo.s
Level 1
Level 1

Hi!

A couple of days the switch started a problem with the RSM.

The module go to off line status alone.

I try reset the module, remove and insert the module, after these actions the RSM back work ok.

The messages:

Cat_DMZ> (enable) 2005 Sep 27 14:31:42 GMT-3 -03:00 %SYS-5-MOD_REMOVE:Module 2 has been removed

2005 Sep 27 14:33:07 GMT-3 -03:00 %SYS-5-MOD_INSERT:Module 2 has been inserted

2005 Sep 27 14:33:13 GMT-3 -03:00 %SYS-3-P2_ERROR: 1/Communication with ILC over S2W failed, reason 3, error 0

2005 Sep 27 14:33:13 GMT-3 -03:00 %SYS-3-P2_ERROR: 1/Intelligent linecard failed S2W protocol, error 3, state 0

2005 Sep 27 14:33:25 GMT-3 -03:00 %SYS-3-MOD_MINORFAIL:Minor problem in module 2

Cat_DMZ> (enable) sh test 2

Diagnostic mode (mode at next reset: complete)

Module 2 : 34-port Router Switch Card

Status: (. = Pass, F = Fail, U = Unknown)

Eeprom: .

CX1000 Regs:

Ports 3-11 : . Ports 12-19 : . Ports 20-27 : F

Ports 28-34 : F

CX1000 Sram:

Ports 3-11 : . Ports 12-19 : . Ports 20-27 : F

Ports 28-34 : F

10/100Base-TX Loopback Status:

Ports 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 ----------------------------------------------------------------------- F F F F F F F F F F F F F F F F F F F F F F F F

27 28 29 30 31 32 33 34

-----------------------

F F F F F F F F

1000Base-X Loopback Status:

Ports 1 2

-----

. .

Router CPU board Status:

Cat_DMZ> (enable) 2005 Sep 27 14:41:21 GMT-3 -03:00 %SYS-3-MOD_FAIL:Module 2 failed to come online

2005 Sep 27 14:41:21 GMT-3 -03:00 %SYS-5-MOD_RESET:Module 2 reset from IOS reload

2005 Sep 27 14:41:29 GMT-3 -03:00 %SYS-3-P2_ERROR: 1/Communication with ILC over S2W failed, reason 3, error 0

2005 Sep 27 14:41:29 GMT-3 -03:00 %SYS-3-P2_ERROR: 1/Intelligent linecard failed S2W protocol, error 3, state 0

2005 Sep 27 14:41:41 GMT-3 -03:00 %SYS-5-MOD_RESET:Module 2 reset from IOS reload

It's gonna be a hardware problem?

Thks,

Paulo

3 Replies 3

Prashanth Krishnappa
Cisco Employee
Cisco Employee

Yes.. Replace RSM blade.

Ok.

Thks.

Paulo

Hello,

here is what the Error Message Decoder says:

%SYS-3-MOD_MINORFAIL: Minor problem in module [dec]

This message indicates that a module failed the self-test. [dec] is the module number.

Recommended Action: Reset the module. If this message reappears, insert a new module. If this message reappears, contact your technical support representative.

I guess that means that there could be an imminent hardware failure. You might want to try and upgrade to a higher IOS version, and see if the message reappears. If the module is still under warranty, I would RMA it...

Regards,

GP