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Webcast-Catalyst9k
New Member

CAT6500: After upgrade CATOS to 7.x Multilayer Switch fail to come online!

Three weeks ago I have upgraded one 6506 software

CatOS 6.4(3) + IOS 12.1(13)E6. No problem!

To use the GBIC-TX, jesterday I upgraded the same switch at the CATOS to 7.4(3).

Then appears the problem that the module Multilayer not come online!

2003 Jun 05 19:53:39 %SYS-3-MOD_FAIL:Module 15 failed to come online!

The status of module is other!

No comunication beetween Supervisor and Multilayer (but I can log via session 15).

The workaround to bring the Multilayer online is to reset the module 15

from the catalyst!

I have upgraded another 6506, same releases same problem.

The power-off power-on don't solve the problem

Best Regards

Andrea

See log:

catalyst% (enable) sh mod

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 2 1000BaseX Supervisor WS-X6K-SUP1A-2GE yes ok

15 1 1 Multilayer Switch Feature WS-F6K-MSFC no other

2 2 8 1000BaseX Ethernet WS-X6408-GBIC no ok

3 3 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok

..

Mod MAC-Address(es) Hw Fw Sw

--- -------------------------------------- ------ ---------- -----------------

1 00-30-96-16-6e-86 to 00-30-96-16-6e-87 1.0 5.2(1) 7.4(3)

00-30-96-16-6e-84 to 00-30-96-16-6e-85

00-b0-c2-d0-4c-00 to 00-b0-c2-d0-4f-ff

15 00-30-96-16-6e-88 to 00-30-96-16-6e-c7 1.2 12.1(13)E6 0.0

2 00-30-a3-38-64-30 to 00-30-a3-38-64-37 2.3 4.2(0.24)V 7.4(3)

3 00-30-96-16-3f-20 to 00-30-96-16-3f-4f 1.1 4.2(0.24)V 7.4(3)

msfc LOG

show log

00:00:02: %C6K_PLATFORM-5-LESS_SPACE: May not have enough space to save the crash info. on flash of Router on module: 1

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

3 REPLIES
New Member

Re: CAT6500: After upgrade CATOS to 7.x Multilayer Switch fail t

Andrea,

Did you try putting the console cable on the supervisor and type in switch console to see what the MSFC is actually doing ?

Did you try change the boot statement prior to the reboot for the MSFC ?

I would definitely like to see what is the state of the MSFC. Most properly keep trying to boot your previous boot image.

Regards

Jason Chan

Cisco Systems

New Member

Re: CAT6500: After upgrade CATOS to 7.x Multilayer Switch fail t

Jeson

I was connected to the console. The Supervisor showed

that Module 15 failed to come online BUT I COULD entry in the msfc trough the SESSION 15 AND THE MSFC was UP, BUT ALL THE VLAN DOWN!

s6lg2% (enable) 2003 Jun 05 19:28:34 %SYS-3-MOD_FAIL:Module 15 failed to come online

s6lg2% (enable)

s6lg2% (enable) sh mod

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 2 1000BaseX Supervisor WS-X6K-SUP1A-2GE yes ok

15 1 1 Multilayer Switch Feature WS-F6K-MSFC no other

2 2 8 1000BaseX Ethernet WS-X6408-GBIC no ok

3 3 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok

Mod Module-Name Serial-Num

--- -------------------- -----------

1 SAD0351052D

15 SAD03510709

2 JAB0402056V

3 SAD03510251

Mod MAC-Address(es) Hw Fw Sw

--- -------------------------------------- ------ ---------- -----------------

1 00-30-96-16-6e-86 to 00-30-96-16-6e-87 1.0 5.2(1) 7.4(3)

00-30-96-16-6e-84 to 00-30-96-16-6e-85

00-b0-c2-d0-4c-00 to 00-b0-c2-d0-4f-ff

15 00-30-96-16-6e-88 to 00-30-96-16-6e-c7 1.2 12.1(13)E6 0.0

2 00-30-a3-38-64-30 to 00-30-a3-38-64-37 2.3 4.2(0.24)V 7.4(3)

3 00-30-96-16-3f-20 to 00-30-96-16-3f-4f 1.1 4.2(0.24)V 7.4(3)

Mod Sub-Type Sub-Model Sub-Serial Sub-Hw

--- ----------------------- ------------------- ----------- ------

1 L3 Switching Engine WS-F6K-PFC SAD035201UF 1.0

s6lg2% (enable) session15

Unknown command "session15". Use 'help' for more info.

s6lg2% (enable) session 15

Trying Router-15...

Connected to Router-15.

Escape character is '^]'.

User Access Verification

Password:

r6lg2>en

Password:

r6lg2#sh ip int br

Interface IP-Address OK? Method Status Protocol

Vlan1 169.58.199.195 YES NVRAM down down

Vlan2 169.58.199.226 YES NVRAM down down

Vlan3 169.58.199.234 YES NVRAM down down

Vlan5 169.58.199.125 YES NVRAM down down

Vlan10 169.58.198.253 YES NVRAM down down

r6lg2#sh vers

Cisco Internetwork Operating System Software

IOS (tm) MSFC Software (C6MSFC-DSV-M), Version 12.1(13)E6, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Thu 17-Apr-03 16:47 by hqluong

Image text-base: 0x60008BD8, data-base: 0x61A30000

ROM: System Bootstrap, Version 12.0(3)XE, RELEASE SOFTWARE

BOOTLDR: MSFC Software (C6MSFC-BOOT-M), Version 12.0(3)XE2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

r6lg2 uptime is 1 minute

System returned to ROM by power-on

Running default software

cisco Cat6k-MSFC (R5000) processor with 57344K/8192K bytes of memory.

Processor board ID SAD03510709

R5000 CPU at 200Mhz, Implementation 35, Rev 2.1, 512KB L2 Cache

Last reset from power-on

Bridging software.

X.25 software, Version 3.0.0.

5 Virtual Ethernet/IEEE 802.3 interface(s)

123K bytes of non-volatile configuration memory.

4096K bytes of packet SRAM memory.

16384K bytes of Flash internal SIMM (Sector size 256K).

Configuration register is 0x102

r6lg2# sh log

Syslog logging: enabled (0 messages dropped, 8 messages rate-limited, 0 flushes, 0 overruns)

Console logging: level debugging, 1 messages logged

Monitor logging: level debugging, 0 messages logged

Logging to: vty1(0)

Buffer logging: level debugging, 9 messages logged

Exception Logging: size (4096 bytes)

Trap logging: level informational, 14 message lines logged

Log Buffer (8192 bytes):

00:00:02: %C6K_PLATFORM-5-LESS_SPACE: May not have enough space to save the crash info. on flash of Router on module: 1

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

00:00:02: %PPP-4-NOREGISTER: NCP not registered, protocol = 0

*Jun 5 11:20:32: %SYS-5-CONFIG_I: Configured from memory by console

*Jun 5 11:20:33: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) MSFC Software (C6MSFC-DSV-M), Version 12.1(13)E6, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Thu 17-Apr-03 16:47 by hqluong

r6lg2#

Cisco Employee

Re: CAT6500: After upgrade CATOS to 7.x Multilayer Switch fail t

Most probable reason is that the MSFC is in rommon. The following page should help you in recovering it

http://www.cisco.com/warp/public/473/124.html

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