Catalyst C2900XL Console Port Problem

omercan333 · ‎08-19-2003

Dear Internetworkers,

I've got a C2924XL switch which I am having difficulty having my console connection to issue commands. I can see it booting up and asking for "Press RETURN to get started!" but when I do nothing happens. I tried password recovery and it is still the same it just sits at the "switch:" prompt and does not respond back.

I have tried the standard 9600-8-Non_1 and almost all combinations of COM1 setting with speed parity stop bits etc but no luck.

Could someone please help?

Below is a copy of the standard outputs while the switch is booting;

----------------------------

C2900XL Boot Loader (C2900-HBOOT-M) Version 12.0(5.2)XU, MAINTENANCE INTERIM SOF

TWARE

Compiled Mon 17-Jul-00 18:19 by ayounes

starting...

Base ethernet MAC Address: 00:04:c1:44:00:00

Xmodem file system is available.

Initializing Flash...

flashfs[0]: 109 files, 3 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 3612672

flashfs[0]: Bytes used: 2778112

flashfs[0]: Bytes available: 834560

flashfs[0]: flashfs fsck took 6 seconds.

...done Initializing Flash.

Boot Sector Filesystem (bs:) installed, fsid: 3

Parameter Block Filesystem (pb:) installed, fsid: 4

Loading "flash:c2900XL-c3h2s-mz-120.5.2-XU.bin"...##############################

################################################################################

#############################################

File "flash:c2900XL-c3h2s-mz-120.5.2-XU.bin" uncompressed and installed, entry p

oint: 0x3000

executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) C2900XL Software (C2900XL-C3H2S-M), Version 12.0(5.2)XU, MAINTENANCE IN

TERIM SOFTWARE

Compiled Mon 17-Jul-00 17:35 by ayounes

Image text-base: 0x00003000, data-base: 0x00301F3C

Initializing C2900XL flash...

flashfs[1]: 109 files, 3 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 3612672

flashfs[1]: Bytes used: 2778112

flashfs[1]: Bytes available: 834560

flashfs[1]: flashfs fsck took 7 seconds.

flashfs[1]: Initialization complete.

...done Initializing C2900XL flash.

C2900XL POST: System Board Test: Passed

C2900XL POST: Daughter Card Test: Passed

C2900XL POST: CPU Buffer Test: Passed

C2900XL POST: CPU Notify RAM Test: Passed

C2900XL POST: CPU Interface Test: Passed

C2900XL POST: Testing Switch Core: Passed

C2900XL POST: Testing Buffer Table: Passed

C2900XL POST: Data Buffer Test: Passed

C2900XL POST: Configuring Switch Parameters: Passed

C2900XL POST: Ethernet Controller Test: Passed

C2900XL POST: MII Test: Passed

cisco WS-C2924-XL (PowerPC403GA) processor (revision 0x11) with 8192K/1024K byte

s of memory.

Processor board ID FAB0453V0AB, with hardware revision 0x01

Last reset from power-on

Processor is running Enterprise Edition Software

Cluster command switch capable

Cluster member switch capable

24 FastEthernet/IEEE 802.3 interface(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:04:C1:44:00:00

Motherboard assembly number: 73-3382-08

Power supply part number: 34-0834-01

Motherboard serial number: FAB045282QD

Power supply serial number: DAB04353U0F

Model revision number: A0

Motherboard revision number: C0

Model number: WS-C2924-XL-EN

System serial number: FAB0453V0AB

Press RETURN to get started!

C2900XL INIT: Complete

00:00:28: %SYS-5-CONFIG: Configured from NVRAM by console

00:00:28: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) C2900XL Software (C2900XL-C3H2S-M), Version 12.0(5.2)XU, MAINTENANCE IN

TERIM SOFTWARE

Compiled Mon 17-Jul-00 17:35 by ayounes

milan.kulik · ‎08-20-2003

Hi,

I suppose your terminal and cable are OK (are you able to connect to another switch with them?).

So there might be something wrong in the config.

I'd try

1) connect the switch to another switch by a cross cable and see if there is a CDP coming.

If yes, you should be able to get the switch IP address (by sh cdp nei details on the other switch)and try to telnet to it (unless there is an ACL preventing it in the config - do you know anything about the config content?).

2) If you are not successfull with 1), try the password recovery procedure (http://www.cisco.com/warp/public/474/pswdrec_2900xl.pdf) steps 1.-3. and you should be able to communicate with the switch via console then. If not I would consider a HW problem on the console port.

If yes, continue password recovery procedure to see whats wrong in the config (rename the config file and reboot the switch).

Regards,

Milan

yguay · ‎08-21-2003

The problem was the IOS version, upgrade your Switch.

I found the same problem on the same version (12.0.(5.2)XU.

I put "login" on line con 0, I can access on time after reboot, but, the other times I can't !