I am using CiscoWorks for Windows v6 at a site that has a proxy server (Microsoft ISA server) providing the connection to the Internet. However, when I try to set the CCO login details and specify the proxy address, port and proxy login and password, I cannot get a connection through the proxy from within the CiscoWorks desktop.
When I use CiscoWorks at other sites that don't have a proxy server the CCO connection works OK.
1. Please check whether the CCO site can be reached through the browser window without Cisco Works.
2. Are you having any problems with your CiscoWorks ticker? The ticker is located at
the bottom left hand side of the CiscoWorks page. The ticker downloads the information dynamically from the CCO . So if this is not working, it means that the CW server is not able to reach cisco's site through proxy.
3. Please re check your proxy settings and also the user name/passw for proxy.
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